GDPR Compliance

Our Commitment to GDPR

KOUTCH s. r. o. ("KOUTCH," "we," "us," or "our"), registered in Slovakia with company registration number (IČO) 57228868, is committed to ensuring the security and protection of the personal information that we process. We provide a complete General Data Protection Regulation (GDPR) compliant service to protect your privacy and personal data.

As a company operating within the European Union, we are fully committed to compliance with the GDPR (Regulation (EU) 2016/679) and the Slovak Data Protection Act (Act No. 18/2018 Coll.).

Data Controller Information

Data Processing Principles

We adhere to the following GDPR principles when processing your personal data:

Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Contract: Processing necessary for the performance of a contract with you (e.g., providing our fitness platform services)
• Consent: Where you have given explicit consent for processing (e.g., marketing communications)
• Legitimate Interests: Processing necessary for our legitimate interests, provided they are not overridden by your rights (e.g., improving our services, fraud prevention)
• Legal Obligation: Processing necessary for compliance with legal obligations (e.g., tax and accounting requirements)

Your Rights Under GDPR

Under the GDPR, you have the following rights regarding your personal data:

• Right to be Informed: You have the right to be informed about the collection and use of your personal data
• Right of Access: You have the right to request a copy of your personal data we hold
• Right to Rectification: You have the right to request correction of inaccurate personal data
• Right to Erasure: You have the right to request deletion of your personal data ("right to be forgotten")
• Right to Restrict Processing: You have the right to request restriction of processing your personal data
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, machine-readable format
• Right to Object: You have the right to object to processing of your personal data
• Rights Related to Automated Decision Making: You have rights in relation to automated decision-making and profiling

How to Exercise Your Rights

You can exercise your rights by contacting us at koutchapp@gmail.com. We will respond to your request within one month of receipt. If the request is complex or we receive a high number of requests, we may extend this period by up to two additional months, in which case we will inform you.

To protect your privacy, we may need to verify your identity before fulfilling your request. There is no fee for exercising your rights unless your request is manifestly unfounded or excessive.

Data Security Measures

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

Data Breach Procedures

In the event of a personal data breach, we have procedures in place to:

• Detect and assess the breach promptly
• Notify the relevant supervisory authority (Office for Personal Data Protection of the Slovak Republic) within 72 hours where required
• Notify affected individuals without undue delay where the breach is likely to result in a high risk to their rights and freedoms
• Document all breaches and our response actions
• Take steps to mitigate the effects of the breach

International Data Transfers

When we transfer personal data outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as:

• Standard Contractual Clauses approved by the European Commission
• Binding Corporate Rules
• Adequacy decisions by the European Commission
• Your explicit consent where appropriate

Supervisory Authority

If you are not satisfied with our response to your data protection concerns, you have the right to lodge a complaint with the supervisory authority:

Contact Information

If you have any questions about our GDPR compliance or wish to exercise your data protection rights, please contact us: